In the context of its work as Task Team Leader for World Bank for Public Administration and Governance Reforms in both Yemen and Liberia, CGA’s Giulio de Tommaso assisted in the development of programs which aimed to improve the capacity of Civil Society to monitor and hold accountable Government institutions for the transparent and efficient provision of public services to the public. This included devising systems for reporting cases of abuse and the inclusion of civil society organizations in the early stages of design of World Bank projects which he managed.